Tegrity Inspections was started by two friends who saw an opportunity to bring a new approach to customer service in the Home Inspection arena.
Ron and Sean had both worked together previously in an extremely customer focused industry, and both bring different but complimentary skills to the table.
Ron has spent many years as a professional Roof Inspector, and has been certified by InterNACHI for home inspection, roof and crawlspace inspection, Radon and Mold Testing. For almost a decade he was a customer service professional tasked with working in fast paced, high energy, and constantly changing scenarios where making sure the customer and also the job was given the utmost attention. He makes friends wherever he goes, and has a core belief that one should ALWAYS do the right thing.
Sean spent 11 years as a multi-talented technician with expertise in plumbing, electrical, carpentry, HVAC-R, Network Engineering, and Petroleum Distribution Systems. He is especially conscious about ease of use and workflow automation in real world applications.
Together the two set out to create a customer focused home inspection company, with a heavy focus on accuracy and readability of reports. We found that many times scheduling an appointment with an inspector could be a tedious process, filled with many different approaches that could sometimes cause undue stress while getting information between parties. (I.E. having to call a number, hopefully someone picked up then trying to schedule an inspection over the phone, when report was complete often times the customer was responsible for getting it to the Agent.) Generally we were unsatisfied with the adhock nature of the user experience.
When we set out to create Tegrity Inspections we had two goals in mind. Customer Satisfaction, and ease of use.
From our online scheduler, to automatic email report delivery to both the customer and their Agent should they choose, the whole process has been streamlined. We keep you up to date every step of the way, provide for email and text notifications, automatic report and agreement delivery along with an online SSL encrypted payment portal.
If you should need to reach out to us we are accessible by multiple means. We are reachable by Phone, Text, Email, and the contact us form on the homepage. We strive to provide you with the service you expect, at an affordable price.